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Wireless Networking Services For Healthcare Organization Throughout New England

Today’s healthcare settings are rapidly implementing wireless devices—from smartphones and tablets through laptops and data storage in the cloud—to help medical teams connect with each other as well as patients. With 18% of its employment-based around healthcare and social assistance, wireless networking services in Boston must be reliable and secure.

Technology is not perfect. Sometimes your wireless connection will fail; what should you do?

Troubleshoot Your Wireless Connection

The answer is that you’ll need to check your WiFi connectivity. Here we outline some of the steps you can take to diagnose and troubleshoot your connection.

Is it Your Device or the WiFi?

The best place to start is in diagnosing whether it is your device or the wireless network that is facing problems.

Begin by restarting your device. Whether you are dealing with a phone, tablet, laptop, or other pieces of tech, this is a universal first step.

Upon reboot, the device will try to reconnect to the WiFi. If it still doesn’t work, try to connect from another device. The outcome of that test will reveal the likely source of the problem.

If the other device can connect, you are probably facing an issue with your device. If neither can connect, it’s most likely an issue with the wireless network.

How Do I Fix My Wireless Networking Services in Boston?

As noted earlier, healthcare is a huge industry in New England. The performance of wireless networking services in Boston tends to be very closely monitored both by providers and specialized employees at the institutions using them since so many critical patient services are tied to them. Additionally, because confidential medical records and HIPAA compliance are involved, these networks must be secure.

As a result, wireless networks here tend to be reliable—but they’re not perfect. You might have an institutional department that is responsible for monitoring the network, and you should report to them when you have a problem. Try to perform as many of the following steps as you can within your institutional guidelines.

… When The WiFi Is Underperforming

If you have access to the modem, disconnect it from the power source. Wait for at least 10 to 15 seconds before plugging it in, then wait as it tries to reconnect. This might take a few minutes, so be patient. Then, check to see if any devices can connect.

If your devices still cannot connect, check to see whether your internet service provider (ISP) is having issues. This occurs somewhat frequently with corporate or personal WiFi. You can check the status with either a Google Search or you can even call them directly.

… When The Computer, Tablet, or Phone is the Problem

If your device belongs to the institution, go ahead and take it to your support desk for assistance. There might be firewall settings or other adjustments that need to be made, but which you can’t access. Issues with devices connecting is a common occurrence after software or network updates. Another possibility is that malware might have made its way onto your machine.

Of course, malware may still be the culprit even if it’s your personal machine. On a functioning device, perform a quick Google search to see if other users have faced a similar issue, and what they did to resolve the problem. If you have access to a repair desk, consider taking your device there. Look up the warranty details for your device, in case you need to contact the manufacturer to correct a defective product.

These steps are your best bets for restoring your wireless network connection.

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