“GDS is our complete outsourced IT department. We rely on them for everything related to technology. When migrating us to the cloud, Jeffrey Bailey from GDS, was extremely proactive. He thought out every step beforehand. Because of this, our transition has been seamless, with virtually no disruptions to our operations.”
We started working with GDS in 2006 and we haven’t looked back. When we first started our IT infrastructure had stability issues, fast forward to today and now it is an asset to our organization. GDS made that happen and continues to help us improve every aspect of our (IT) operation, from the network, to applications and services, to interfacing, and even our phone system. They have become critical to our everyday operations.
My workforce is global and I can’t afford to have a ’9 to 5′ support organization. GDS fits that bill perfectly for us. Whenever any of my employees or consultants need assistance they can quickly get the help they need from a GDS Help Desk engineer – those guys are amazing. As we have grown we have relied on GDS more and more to be our IT department and provide all of the support and cloud services they offer so that my company can collaborate and communicate on the very large projects we have going on at any point in time.
Working in the public sector our budgets are tight. I can rely on GDS for quick and honest information so that I can make the decisions that work best for us and our constituents. I never have to worry if GDS is providing the right solution, those guys know their stuff and they are truly a trusted advisor for our town.
The guys in the Help Desk are awesome. They explain things in simple terms and regardless of the computer level of knowledge of the end-users they are assisting they always are able to communicate the resolve! Me and my staff, as well as our end-users, have really grown to rely on these guys.
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