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Working with an IT managed services provider can greatly improve your healthcare organization. However, your healthcare IT services provider needs to deeply understand your business needs in order to offer you the best possible solutions for your business. Not every organization is an ideal fit, and a mismatch can not only cost you time but valuable resources as well.


Here are 5 tips that will help you determine whether or not your managed services provider is a good fit for your unique needs.

1. Are You Willing to Outsource?

Making the leap to outsource some or all of your business technology needs can be a big decision. It is important to assess whether or not your business and technology leaders are ready to make the switch by analyzing which services are core to your business model, and which could easily be shifted to an external partner.

2. Are Healthcare IT Services too Expensive for Your Business?

When you are reviewing a potential managed services provider, you have to balance the costs of not outsourcing versus the costs of hiring a partner. If you maintain all of your technology internally, you could potentially be slowing business growth due to an inability to maintain momentum on technology projects. Broken or slow servers can also reduce your team’s ability to deliver. Plus, the expenses involved with hiring a consultant in the case of an event such as a severe outage should also be factored into your decision.

3. Managed Service Providers with Expertise in Healthcare IT Services

There are unique compliance and security issues associated with healthcare IT services. Finding a managed services provider with expertise in your operating model ensures that they have the capability to support your business both now and in the future. An organization that specializes in eCommerce is likely to have different core competencies than one who works primarily with healthcare businesses. Finding a good fit means determining that your selected partner is able to understand your needs — and support them effectively.

4. Is Your Services Provider Able to Scale to Support Your Growth?

Finding a low-cost solutions provider may feel like a big win, but is a smaller healthcare IT services team able to scale and support your growth? When you are interviewing potential partners, determine whether or not they will have the on-deck support to scale efficiently as your business grows.

5. Does Your Healthcare IT Services Provider Meet All of Your Requirements?

Look for a healthcare IT services provider who meets all of your needs instead of trying to piece together solutions from more than one organization. One of the key benefits of working with an IT outsourcing partner is that you always know who to call when something breaks or when you need an upgrade. Finding one partner who meets all of your needs helps greatly simplify your technology administration.

Finding the ideal partner for your healthcare services business will take some time and effort. Your diligence will pay off when you find an organization that will support your ongoing growth with reasonably-priced support that exceeds your expectations.

GDS works with Local Hospitals, Covered Entities and Business Associates Across the United States.

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