• (888) 849-6818
  • 9 AM to 5 PM Eastern Monday - Friday
  • Global Data Systems Inc. 33 Riverside Drive Pembroke, MA 02359

Provides escalation support for TAC I and TAC II service teams on implementing and supporting Microsoft, VMware, Citrix, Networks, Storage, Security, and Firewall Technologies. Pre-sales support includes identifying, cultivating, and promoting GDS Consulting, Technical Solutions/Implementations, and Sustainment Services. Perform Pre-Sales tasks involving the design of technically sound solutions while taking into account the customers’ current and future business requirements, scalability, redundancy, disaster recovery, and their fiscal limitations. This includes attending presales meetings, performing site surveys, network assessments/inventories, architecting secure computing systems/infrastructure designs, consultation services, and completing the associated documentation.

Background & Skills:

  • Systems/Network/Security Pre-Post Sales Support
  • Professional Services – System/Network/Security Consulting, Implementation, & Provisioning
  • Manage and Cloud/Hosted Services Support
  • GDS Security/Compliance
  • Minimum of 5 plus years’ experience engineering and implementing network and system solutions involving Microsoft, VMware, Citrix, Networks, Storage, Security, and Firewall Technologies
  • Background in managed and cloud services a plus
  • Excellent verbal and written communication, organizational, and process-oriented skills required
  • Self-starter, detail-oriented, and able to see tasks/projects through to conclusion with minimal supervision
  • Able to employ sound time management skills, technical knowledge, and a strong work ethic towards meeting the company’s goals and objectives
  • The following current certifications or equivalent knowledge and experience:
    • Microsoft MCTIP (Strong Active Directory knowledge)
    • VMware
    • Citrix XenApp
    • One major firewall manufacturer: preferably FortiNet
    • Proficient with network and systems management using GDS toolsets
    • Proficient with Microsoft Office applications: Word, Excel, Exchange, Visio, and Project required

Contact Info

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